With agileSpecs you can create two types of tickets:
Section ticket - directly embedded in your section
Plain ticket - outside your sections
Still, you can manage all tickets together in the "Tickets" area.
Create a plain ticket
Go in the "Tickets" area and click on the button "ADD TICKET" , or simply use the shortcut 'A'
- The system automatically generates a new ticket number.
- In our Knowledge base you will find an instruction how to configure the next coming ticket numbers.
- Make sure that each ticket has a unique number.